Privacy policy
Privacy Policy
At luxoragood.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from www.luxoragood.shop.
This policy applies to all visitors, users, and customers who access our website or interact with our services.
1. Information We Collect
When you use our website, we may collect the following types of information:
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Full name
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Email address
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Shipping and billing addresses
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Phone number
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Payment information (securely processed by third-party payment providers)
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Device and technical data (IP address, browser type, operating system)
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Referral sources and browsing behavior
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Shopping cart activity and order history
Information is collected either directly (such as during checkout, account creation, or contact inquiries) or automatically through cookies and analytics technologies.
2. How We Use Your Information
We use your information strictly for legitimate business and service-related purposes, including:
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Processing and fulfilling orders
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Sending order confirmations, shipping updates, and service notifications
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Providing customer support and responding to inquiries
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Improving website functionality, performance, and user experience
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Preventing fraud, abuse, and unauthorized transactions
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Complying with applicable legal and regulatory obligations
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Sending promotional messages or product recommendations (only where permitted by law or with your consent)
Aggregated or anonymized data may be used for internal analysis and service improvement.
3. Sharing of Information
We do not sell, rent, or trade your personal information.
Your data may be shared only with trusted third-party service providers that assist us in operating our business, such as:
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Payment processing providers
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Shipping and logistics partners
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Website hosting and analytics services
All third parties are required to maintain confidentiality and use your data solely for the purposes of providing services to luxoragood.shop.
We may also disclose information if required by law, legal process, or government request.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
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Secure SSL encryption
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Restricted access to sensitive data
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Regular system monitoring and security updates
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Use of PCI-DSS compliant payment processors
While we take strong precautions, no method of online data transmission or storage can be guaranteed as 100% secure. We encourage users to protect their login credentials and use secure internet connections.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality and improve user experience. These tools help us to:
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Remember user preferences and session details
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Analyze website traffic and performance
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Improve content relevance and navigation
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Support advertising and remarketing services (such as Google or Meta platforms)
You may disable cookies through your browser settings, though some website features may not function properly as a result.
We may also use analytics tools such as Google Analytics, which operate under their own privacy policies.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to:
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Request access to your personal information
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Request correction or deletion of your data
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Opt out of marketing communications
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Withdraw consent where applicable
To exercise your rights, please contact us at support@luxoragood.shop. We will respond within a reasonable timeframe in accordance with applicable laws.
You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link included in our communications.
7. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such information is identified, it will be removed promptly.
Parents or guardians who believe a child’s information has been provided to us may contact us for immediate assistance.
8. Policy Updates
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised effective date.
Continued use of our website after updates constitutes acceptance of the revised policy.
9. Contact Information
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:
luxoragood.shop
18 Pike Place, Pike Place Market, Seattle, WA 98101, USA
Email: support@luxoragood.shop
Phone: +1 (206) 682-7453
Business Hours:
Monday–Friday, 9:00 AM – 5:00 PM (PST)
Response time: 24–48 business hours